Privacy Policy
This Privacy Policy explains how Global Smart Theatre collects, uses, stores, protects and discloses information when you use our services.
By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please discontinue use of our services.
1. Information We Collect
Depending on how you use our services, we may collect information that you provide directly to us, information collected automatically, and information received from third-party service providers.
1.1 Information You Provide
When you create an account, contact us, or use certain features, we may collect information such as:
- Name
- Email address
- Phone number
- Account login information
- Profile information
- Information submitted through forms
- Information you provide when contacting customer support
- Other information you voluntarily provide through our services
We only request information that is reasonably necessary for providing and improving the relevant services.
1.2 Device and Technical Information
When you use our website or mobile application, certain technical information may be collected automatically, including:
- Device type and model
- Operating system and version
- Application version
- IP address
- Browser type
- Language and general device settings
- Network information
- Crash and diagnostic information
- General usage information
1.3 Usage Information
We may collect information about how you interact with our services, such as pages or screens viewed, features used, approximate session duration, and interactions with the application.
This information helps us understand usage patterns, diagnose technical problems, improve performance and develop better services.
2. How We Use Information
We may use collected information for legitimate business and service-related purposes, including:
- Creating and managing user accounts
- Providing and operating our services
- Processing requests submitted by users
- Providing customer support
- Communicating with users regarding their accounts or services
- Improving our website and mobile applications
- Monitoring application performance
- Detecting and preventing fraud, abuse and unauthorized activity
- Maintaining the security of our services
- Troubleshooting technical problems
- Complying with applicable laws and legal obligations
- Protecting our rights, users and property
3. Legal Basis for Processing
Where applicable, we process personal information based on one or more of the following grounds:
- Your consent
- Performance of a contract or provision of requested services
- Compliance with legal obligations
- Legitimate business interests
- Protection of users and prevention of fraud or misuse
4. Cookies and Similar Technologies
Our website and services may use cookies, local storage, pixels or similar technologies to maintain sessions, remember preferences, improve functionality and understand how users interact with our services.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of our services.
5. Third-Party Service Providers
We may use trusted third-party companies and service providers to operate, maintain and improve our services.
Depending on the features used by the application, these providers may assist with services such as:
- Cloud hosting and infrastructure
- Database and data storage
- Analytics and application performance monitoring
- Crash reporting
- Email and communication services
- Authentication and security services
- Payment processing, where applicable
These providers may process information only as necessary to provide their services to us and are expected to maintain appropriate security and confidentiality measures.
6. Payments
If our services offer paid products or services, payments may be processed through third-party payment providers.
We do not generally store complete payment card details on our own servers. Payment information may be handled directly by the applicable payment provider according to its privacy policy and security practices.
7. Information Sharing and Disclosure
We do not sell or rent users' personal information.
We may disclose information in limited circumstances, including:
- To service providers working on our behalf
- When required by applicable law or legal process
- To protect the rights, safety and security of users or our organization
- To investigate fraud, abuse or security incidents
- In connection with a merger, acquisition, restructuring or sale of assets
- With your consent or at your direction
8. Data Security
We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse or destruction.
However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, prevent fraud, enforce agreements, comply with legal obligations, or otherwise fulfill the purposes described in this Privacy Policy.
When information is no longer required, we may securely delete, anonymize or otherwise dispose of it in accordance with applicable requirements.
10. Account and Data Deletion
Users may request deletion of their account and associated personal information.
To request account or data deletion, please contact us using the email address below:
We may request information necessary to verify the identity of the requester before processing a deletion request.
Certain information may be retained where required by law, for legitimate security purposes, fraud prevention, dispute resolution, or other legally permitted purposes.
11. Children's Privacy
Our services are not intended to knowingly collect personal information from children in violation of applicable laws.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us. If we become aware that we have collected personal information from a child in circumstances where it should not have been collected, we will take reasonable steps to delete the information.
12. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Withdraw consent where processing is based on consent
- Object to or restrict certain processing
- Request information about how your data is processed
To exercise an applicable privacy right, contact us using the contact information provided below.
13. International Data Transfers
Depending on the hosting infrastructure and third-party services used to operate our services, your information may be processed or stored in countries other than the country in which you live.
Where required, we take reasonable steps to ensure that such transfers are handled in accordance with applicable privacy and data protection requirements.
14. External Links
Our website or application may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of third-party websites.
We encourage users to review the privacy policies of any third-party services they access.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or privacy practices.
When changes are made, we will update the "Last Updated" date at the beginning of this policy. Continued use of our services after an update means that you acknowledge the revised policy.
16. Contact Us
If you have questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.